You are here

Archived: Woodland Court Residential Home

The provider of this service changed - see old profile

The provider of this service changed - see new profile

All reports

Inspection report

Date of Inspection: 22 May 2013
Date of Publication: 9 August 2013
Inspection Report published 09 August 2013 PDF

People should be given the medicines they need when they need them, and in a safe way (outcome 9)

Meeting this standard

We checked that people who use this service

  • Will have their medicines at the times they need them, and in a safe way.
  • Wherever possible will have information about the medicine being prescribed made available to them or others acting on their behalf.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 22 May 2013, observed how people were being cared for and checked how people were cared for at each stage of their treatment and care. We talked with people who use the service and talked with staff.

Our judgement

People were protected against the risks associated with medicines because the provider had appropriate arrangements in place to manage medicines.

Reasons for our judgement

Appropriate arrangements were in place in relation to obtaining medicine. We saw that there was a policy about the safe management of medicines. We spoke with the member of staff who was responsible for the ordering and receiving of medicines. We saw that there was a record kept of all medicines received into the home and returned to the pharmacy. This meant that there was an accurate record of all medicines held at the home.

Medicines were safely administered. We saw that care plan had details about the medicines people took and the support they needed with taking medicines. An example included that the tablets are “handed to me by a senior into my left hand – I can then take the medication myself, followed by a glass of water”.

We observed medicines being administered in a safe manner. We observed that people were encouraged and supported to understand the medicines they were having. We saw that the member of staff administering medicines explained to people what medicines they were having and what they were for. Some people had a note pad that the member of staff wrote down when the person had received their medicines and the next time they were due. The member of staff told us that this meant the person felt they had retained some control of the management of their medicines. The person’s anxiety was also reduced because they could look at the note pad to confirm they had taken their medicines and when their next dose was due.

Some people were prescribed medicines to be taken when they required them, such as pain relieving medicines. We saw that there was guidance in people’s care documents about when these medicines should be given, how to recognise if the person needed them and how to monitor the effectiveness of the medicine.

We looked at Medication Administration Record (MAR) charts for three people who lived at the home. We saw there was a clear record of the medicine, the dosage and the time the medicine needed to be taken. Staff had signed each entry to evidence they had observed the person taking the medicine. For medicines that had been declined by people, there were records of the reason for this.

The manager told us that it was only staff that had completed training about the safe management of medicines who administered medicines. Conversations with staff confirmed this. We saw training records that confirmed members of staff had completed training about the safe management of medicines.