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Archived: this is my: Hull Screening Centre Good

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Inspection report

Date of Inspection: 18 June 2013
Date of Publication: 10 July 2013
Inspection Report published 10 July 2013 PDF

People should get safe and appropriate care that meets their needs and supports their rights (outcome 4)

Meeting this standard

We checked that people who use this service

  • Experience effective, safe and appropriate care, treatment and support that meets their needs and protects their rights.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 18 June 2013 and checked how people were cared for at each stage of their treatment and care.

Our judgement

Care and treatment was planned and delivered in a way that was intended to ensure patient's safety and welfare.

Reasons for our judgement

Care and treatment was planned and delivered in a way that was intended to ensure patient's safety and welfare.

Patients referred themselves to the service for any screening procedures. This was on a private fee paying basis.

The service kept computerised records of all contact with patients and this was kept up to date as and when the patient accessed the service. The records included personal information, for example date of birth, GP, any medical conditions and contact details. The records also showed any test results and a record of each appointment. All paper records were held at the Leeds office.

Referrals were made to health care professionals when required.

The registered manager told us information was provided to patients before any service was provided or any procedures were carried out as per the patients preferred method of communication; this could be via email, over the phone or in writing. This ensured patients had information about the service and treatment.