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Inspection report

Date of Inspection: 18 June 2013
Date of Publication: 10 July 2013
Inspection Report published 10 July 2013 PDF

Before people are given any examination, care, treatment or support, they should be asked if they agree to it (outcome 2)

Meeting this standard

We checked that people who use this service

  • Where they are able, give valid consent to the examination, care, treatment and support they receive.
  • Understand and know how to change any decisions about examination, care, treatment and support that has been previously agreed.
  • Can be confident that their human rights are respected and taken into account.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 18 June 2013 and checked how people were cared for at each stage of their treatment and care.

Our judgement

Before patients received any care or treatment they were asked for their consent and the provider acted in accordance with their wishes.

Reasons for our judgement

Before patients received any care or treatment they were asked for their consent and the provider acted in accordance with their wishes.

We were unable to speak to anyone who used the service as there were no patients using the service at the time of the inspection.

We spoke with the registered manager about the way the patients consented to care and treatment. The service was used by patients who pay privately and they instigated the treatment through self referral, verbal consent was gained and the patient agreed to the treatment.

For other treatments patients were asked to complete a health questionnaire, for example DNA testing for the likelihood of downs syndrome. This was used as part of a calculation to assess the risk and likelihood.

We saw computerised medical records of patients were used and these included questions such as current medication, reason for treatment and any changes in health.

Each time there was any communication with a patient it was documented in their records. The registered manager told us there was a medical review each time a patient came for treatment and verbal consent was checked in line with their policy.

Patients who used the service had access to information via the company’s web site, this included statement of purpose, fees and the range of treatments available.