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Silvermead Residential Home Inadequate

The provider of this service changed - see old profile

We are carrying out a review of quality at Silvermead Residential Home. We will publish a report when our review is complete. Find out more about our inspection reports.

Inspection Summary


Overall summary & rating

Inadequate

Updated 9 January 2021

Silvermead Residential Home, hereafter referred to as Silvermead, is a residential care home that provides personal care and support for up to 13 people with a learning disability, autism or who have complex needs associated with their mental health. At the time of the inspection there were 9 people living at the service.

Staff confirmed they had received additional training in infection prevention and control and the use of PPE including masks, gloves, aprons and hand sanitiser. However, this information was not clearly evidenced within the home’s training records or within staff files. This meant you could not be assured which member of staff attended which training session.

It was not evident from our observations that seating arrangements in the lounge or dining room enabled people to socially distance, in line with Public Health England's current Covid 19 guidelines.

The manager gave us assurance that individual risk assessments had been completed to identify staff who might be at higher risk or in a clinically vulnerable group because of their individual health needs. However, these could not be found at the time of the inspection.

Information regarding Covid 19 was available within the home for both staff and people in an easy read format. However, we found the provision of signage within the service could be enhanced. For example, information regarding hand washing could be in bathrooms/toilets and information regarding donning and doffing could be in the donning and doffing designated area.

We found the following examples of good practice.

Systems were in place to help manage the risks and prevent the spread of COVID-19.

Visitors to the service had been restricted. There was a clear system in place for visitors to ensure they followed the current guidance on the use of personal protective equipment (PPE) and social distancing.

Staff provided instructions on arrival at the service to ensure visitors understood the infection prevention and control protocols they needed to follow to keep people safe.

Visitors to the service were asked to wear PPE, have their temperature checked, wash their hands and complete a health declaration questionnaire before they would be allowed to enter the main part of the building.

There were sufficient stocks of PPE available and staff were seen to be wearing PPE appropriately.

People and staff took part in regular COVID-19 "whole home" testing. People and staff who tested positive followed national guidance and self-isolated for the required amount of time.

Cleaning schedules and procedures had been enhanced to include more frequent cleaning of touch points such as handrails and light switches.

We were assured this service met good infection prevention and control guidelines.

Further information is in the detailed findings below.

Inspection areas

Safe

Inadequate

Updated 9 January 2021

Further information is in the detailed findings below.

Effective

Inadequate

Updated 9 January 2021

Caring

Requires improvement

Updated 9 January 2021

Responsive

Requires improvement

Updated 9 January 2021

Well-led

Inadequate

Updated 9 January 2021