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Inspection report

Date of Inspection: 13 December 2013
Date of Publication: 16 January 2014
Inspection Report published 16 January 2014 PDF

Overview

Inspection carried out on 13 December 2013

During a routine inspection

We spoke in private with four people who used the supported living service. They told us that they had been included in agreeing to the support provided by this service. People told us they could refuse any aspect of their planned care if they wished. They said the support staff respected the decisions they made about their care.

Everyone we spoke with said they felt safe with the care provided by this service and with the staff who supported them.

People told us the support they received had helped them to gain greater independence including following a range of activities in the local community. One person told us they had developed increased independence and said that this had improved their quality of life and given them greater confidence.

People told us the service was responsive to their needs. One person said, �They [support staff] fit in around what I�m doing each day�.