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We are carrying out a review of quality at CircleReading. We will publish a report when our review is complete. Find out more about our inspection reports.
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Inspection report

Date of Inspection: 9 May 2013
Date of Publication: 13 June 2013
Inspection Report published 13 June 2013 PDF | 91.09 KB

Overview

Inspection carried out on 9 May 2013

During an inspection in response to concerns

People who use the service understood the care and treatment choices available to them. People we spoke with told us that they were able to access information about CircleReading and their upcoming treatment very easily.

We observed call bells for people admitted were answered promptly and if additional or specialised help was needed, it was summoned. This meant people’s needs were constantly monitored and when they changed, treatment plans were altered.

People we spoke with also told us the location well-presented and clean. They told us they were confident that the cleaning staff were thorough and demonstrate high standards in their routines. All of the people we spoke with during the inspection told us they had no concerns about infection control and told us they had not experienced any post-operative infections.

The provider had established a number of committees to oversee the quality and safety of care that people who use the service received. We saw these included meetings held about health and safety, medicines management, radiation management and a critical care.

We spoke with four people admitted to the location, three people who had outpatient consultations and one visitor on the day of our visit. All of the people we spoke with were satisfied with the service provided and none had any concerns to raise with us.