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Anahita Recovery Centre Good

All reports

Inspection report

Date of Inspection: 3 January 2014
Date of Publication: 1 February 2014
Inspection Report published 01 February 2014 PDF

Overview

Inspection carried out on 3 January 2014

During a routine inspection

We spoke with five people who used the service about their experiences of living at the centre. People told us that they felt better since they moved into the centre. One person said "I am happy here", another said "I am getting most of the support I need". People told us they were happy with the support they received from staff which included help with cooking and cleaning, and support in the community if required. Each person said that sometimes they felt bored when they were at the centre and they would like more activities. People also told us that most of the time they felt safe living at the home, except some who on occasions felt anxious when other people were disruptive.

We found people were involved in planning and reviewing their support needs and objectives, and their independence was promoted. People were also able to make choices and we found these were respected where possible. We found people's care and support needs were assessed, and their care was planned and delivered in line with their needs and objectives. People's mental health was risk assessed and influenced how their support was planned. We found appropriate procedures in place for safeguarding vulnerable adults and staff knew how to report any concerns. The provider supported people through an induction and regular supervision, however improvements were required to staff training. The provider had quality assurance processes in place which were proportionate to the service.