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Archived: CRI Hertfordshire Drug and Alcohol Services (Stevenage)

This service was previously registered at a different address - see old profile

All reports

Inspection report

Date of Inspection: 14 August 2014
Date of Publication: 12 September 2014
Inspection Report published 12 September 2014 PDF


Inspection carried out on 14 August 2014

During a routine inspection

We previously inspected the service in January and February 2014 and found that the service was non-compliant in three of the six regulations inspected. This was because:

� People's risk assessments lacked detail

� There had been a high turnover in staff

� There was a lack of joint working and co-ordination with mental health professionals

� Controls over medication were inadequate.

During the inspection on 14 August 2014 we found that the provider had listened to our concerns and had taken suitable action to make improvements. We found that adequate arrangements were in place for medication and that the service was making regular contact with mental health professionals. However, the service was finding it difficult to engage with other services, but this was being addressed by the senior management team. We saw that risk assessments had been improved but still required more work, we were provided with additional evidence and assurance that this was being addressed.