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Soham Lodge Requires improvement

All reports

Inspection report

Date of Inspection: 26, 28 November 2012
Date of Publication: 5 January 2013
Inspection Report published 5 January 2013 PDF

Overview

Inspection carried out on 26, 28 November 2012

During a routine inspection

We talked with five people who were living in the home. They all told us that there were not enough staff on each shift to meet people's needs. One person told us, "When it's busy I don't always get turned." This related to prevention of pressure sores. They also told us that the staff treated them with respect and were kind to them and said that, �The girls are lovely". Another person told us, "The care is lovely, really good" and "They try and do as much as they can but sometimes it's not possible as there are not enough staff". All of the people that we talked with stated that they had not seen their care plan or been offered the opportunity to do so.

One person told us about an event that had made them feel unsafe and how the staff had taken appropriate actions so that it would not happen again. We found that care plans did not all accurately reflect people's needs and that not all treatment provided by the nurses had been recorded. There were discrepancies between the medication administration records and the stock levels of medication. Staff were aware of what process they should follow if they thought someone had been abused. Recruitment procedures were not always followed to ensure that the right people were employed. The provider told us what they thought the minimum staffing levels should be but these had not always been maintained. Staff had received mandatory training and supervision.