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Archived: Regents Court Care Home Good

The provider of this service changed - see old profile

The provider of this service changed - see new profile

All reports

Inspection report

Date of Inspection: 30 October 2012
Date of Publication: 4 January 2013
Inspection Report published 4 January 2013 PDF


Inspection carried out on 30 October 2012

During a routine inspection

When we inspected Regents Court 32 people were using the service. During our inspection we spent time with people who used the service while they were in the dining room and in the lounge.

We found that relatives had raised concerns following a recent reduction in the number of care workers employed on each shift. Although staff were aware of people�s needs we saw times when people were not sufficiently supported in order to have their needs meet. When care workers were supporting people we found that choice was offered and their dignity respected.

We saw three recorded entries of incidents between people who used the service. The registered manager was not aware of these events and no referral to safeguarding had taken place.

During this inspection we saw that systems were in place to manage the prevention and control of infection within the home.

The new provider had systems in place to assess and monitor the quality of care provided and as a means to identify any improvements needed. Further systems were to be introduced.