• Clinic
  • Slimming clinic

Archived: Kings Private Clinic

82 King Street, Maidstone, Kent, ME14 1BH (01622) 685434

Provided and run by:
Mrs Ingrid Camilleri

Important: We are carrying out a review of quality at Kings Private Clinic. We will publish a report when our review is complete. Find out more about our inspection reports.

Latest inspection summary

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Background to this inspection

Updated 30 April 2019

Kings Private Clinic Maidstone is an independent provider of weight management services. Patients can access prescribed medicines as well as advice on diet and lifestyle. The clinic is in Maidstone town centre. It occupies the ground and first floor of a building which has toilet access. The clinic offers step free access to patients and is open on Wednesdays and Fridays.

We undertook this inspection on 20 February 2019. Our inspection team was led by a CQC Pharmacist Specialist supported by a member of the CQC medicines optimisation team. Prior to the inspection we reviewed information about the service, including the previous inspection report and information given to us by the provider. We spoke to clinical and non-clinical staff, reviewed a range of documents and observed staff talking to patients.

To get to the heart of patients’ experiences of care and treatment, we asked the following questions:

  • Is it safe?
  • Is it effective?
  • Is it well-led?

These questions therefore formed the framework for the areas we looked at during the inspection.

Overall inspection

Updated 30 April 2019

We carried out an announced follow up inspection on 20 February 2019 to ask the service the following key questions; Are services safe, effective, and well-led?

Our findings were:

Are services safe?

We found that this service was not providing safe care in accordance with the relevant regulations

Are services effective?

We found that this service was not providing effective care in accordance with the relevant regulations

Are services well-led?

We found that this service was not providing well-led care in accordance with the relevant regulations

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the service was meeting the legal requirements and regulations associated with the Health and Social Care Act 2008.

CQC inspected the service on 24 October 2018 and asked the provider to make improvements regarding how they provided safe care and treatment and how they demonstrated good governance. We checked these areas as part of this follow up inspection and found this had not been resolved.

Kings Private clinic Maidstone is an independent clinic which provides weight management services. Services offered to patients include prescribed medicines as well as advice on diet and lifestyle.

The clinic manager is the registered manager. A registered manager is a person who is registered with the Care Quality Commission to manage the service. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run

Our key findings were:

  • The provider lacked systems to monitor the quality of the care delivered.
  • The provider lacked systems to check that staff delivering the service were of good character
  • The provider lacked systems to check that appropriate insurance arrangements were in place.
  • Staff treated patients with care and respect.
  • The clinic was in a good state of repair, clean and tidy.

We identified regulations that were not being met and the provider must:

  • Introduce a system to monitor the quality of the service provided.
  • Introduce a system to ensure that the clinic manager has assurance that all clinicians are of good character and have the appropriate indemnity arrangements when working at the clinic.

You can see full details of the regulations not being met at the end of this report.

There were areas where the provider could make improvements and should:

  • Review the prescribing of medicines and only supply unlicensed medicines against valid special clinical needs of an individual patient where there is no suitable licensed medicine available.

Professor Steve Field CBE FRCP FFPH FRCGPChief Inspector of General Practice