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Kent Carers Limited - Head Office Good

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Inspection report

Date of Inspection: 3 March 2014
Date of Publication: 27 March 2014
Inspection Report published 27 March 2014 PDF

People should be protected from abuse and staff should respect their human rights (outcome 7)

Meeting this standard

We checked that people who use this service

  • Are protected from abuse, or the risk of abuse, and their human rights are respected and upheld.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 3 March 2014, checked how people were cared for at each stage of their treatment and care and talked with carers and / or family members. We talked with staff.

Our judgement

People who use the service were protected from the risk of abuse, because the provider had taken reasonable steps to identify the possibility of abuse and prevent abuse from happening.

Reasons for our judgement

The provider and staff recognised their personal responsibility in safeguarding people who use services. They were aware of and understood what abuse is and what they must do to respond to concerns. Choice, control and inclusion as a means to help meet people’s individual needs and reduce the potential for abuse had been taken into account in the support plans agreed. Guidance about safeguarding people from abuse was accessible to all staff. Staff were not required to use restrictive physical interventions.