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Archived: Belgravia Nursing and Care

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Inspection report

Date of Inspection: 27 January 2014
Date of Publication: 12 February 2014
Inspection Report published 12 February 2014 PDF

People should be cared for by staff who are properly qualified and able to do their job (outcome 12)

Meeting this standard

We checked that people who use this service

  • Are safe and their health and welfare needs are met by staff who are fit, appropriately qualified and are physically and mentally able to do their job.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 27 January 2014, checked how people were cared for at each stage of their treatment and care and talked with people who use the service. We talked with carers and / or family members and talked with staff.

Our judgement

People were cared for, or supported by, suitably qualified, skilled and experienced staff.

Reasons for our judgement

People were cared for, or supported by, suitably qualified, skilled and experienced staff.

We saw that the provider carried out appropriate checks when employing staff. We looked at the records for four staff members to see what information the provider had received prior to them starting work.

There was information in the files that showed staff had an up to date enhanced criminal record check carried out. This meant the provider had checked that people had no record of crimes that could affect their suitability to work with vulnerable adults.

All four files had completed staff information forms. These detailed peoples’ work experience, qualifications (including copies of certificates) and the reason why the person had left their previous employment.

The staff information forms also recorded people’s employment history. We saw that where there was a gap in an employment history, the reason had been documented on the persons CV (Curriculum Vitae). The manager told us that they were aware of the need to check for gaps in employment history.

Contact details for references were recorded on the application forms. We saw that written references had been obtained and were stored in the files. This showed the provider had checked that people were of good character.

We also saw that checks had been carried out to ensure that people were who they said they were. We saw copies of passports and other photographic identification, as well as documents that confirmed home addresses.

The files contained details of people’s previous training and experience. The four files we checked showed that staff had the necessary experience to support the people that used the service. All the people we spoke with confirmed that they felt the staff had the skills and experience to meet their needs.