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Archived: Belgravia Nursing and Care

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Inspection report

Date of Inspection: 27 January 2014
Date of Publication: 12 February 2014
Inspection Report published 12 February 2014 PDF

People should be cared for in a clean environment and protected from the risk of infection (outcome 8)

Meeting this standard

We checked that people who use this service

  • Providers of services comply with the requirements of regulation 12, with regard to the Code of Practice for health and adult social care on the prevention and control of infections and related guidance.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 27 January 2014, checked how people were cared for at each stage of their treatment and care and talked with people who use the service. We talked with carers and / or family members and talked with staff.

Our judgement

People were protected from the risk of infection because appropriate guidance had been followed.

Reasons for our judgement

People were protected from the risk of infection because appropriate guidance had been followed.

All six people that we spoke with told us that staff wore gloves and washed their hands when they provided care. One person told us “They wear gloves all the time. They also leave our kitchen very clean and tidy.” Another person told us “Belgravia give their staff gloves and I see them wearing them. One or two wear aprons for certain tasks. Generally they are very good with hygiene.” A third person told us “Certainly they do. They are very good at washing their hands when they come in and before they touch anything.”

We saw the risks of infection had been identified and an assessment carried out to control those risks. For example we saw an assessment had been completed around the risk of infection from the use of catheters. These contained guidelines for staff to follow to minimise the risk.

We saw from training records that staff had received training in infection control and food hygiene. This had also been included in the induction training for new staff.

When asked, staff were able to tell us what their roles and responsibilities were with regards to infection prevention and control. One staff member said “I have to wash my hands before and after each task and use gloves and an apron. If I am providing personal care, such as washing someone, I would use different flannels for different areas of the person’s body. This would stop me spreading any infection around to other areas of their body.” Another staff member told us “I have to wash my hands when entering and leaving the persons home. I use gloves and aprons when carrying out tasks like changing pads, and changing bed sheets.” A third staff member said “We have gloves and aprons which we have to use. We also have hand gel so we can use that if we need to. I have to wash my hands before and after each task or visit that I do.” This showed us that staff understood and followed the training that had been given.

The provider had produced policies and procedures around the control of the spread of infections. These covered topics such as protective clothing and equipment; the control of substances hazardous to health and infection control. This showed us that there was a system in place to manage and control cleanliness and the risk of infection when supporting people in their homes.