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Archived: Options Health Care Services

This service was previously registered at a different address - see old profile

This service is now registered at a different address - see new profile

All reports

Inspection report

Date of Inspection: 16 June 2014
Date of Publication: 21 August 2014
Inspection Report published 21 August 2014 PDF

Before people are given any examination, care, treatment or support, they should be asked if they agree to it (outcome 2)

Meeting this standard

We checked that people who use this service

  • Where they are able, give valid consent to the examination, care, treatment and support they receive.
  • Understand and know how to change any decisions about examination, care, treatment and support that has been previously agreed.
  • Can be confident that their human rights are respected and taken into account.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 16 June 2014, checked how people were cared for at each stage of their treatment and care and talked with carers and / or family members. We reviewed information given to us by the provider.

Our judgement

Before people received any care or support they were asked for their consent and the provider acted in accordance with their wishes.

Reasons for our judgement

At the time of this inspection of Options Health Care Service there was one person who used the service. We looked at care records and we found that the pre-service delivery assessment had been signed by a representative of the person who used the service. However, we noted the care plan had not been signed to indicate the consent of the person to receive personal care from the agency staff and for staff members to be able to enter the home of the person they supported.

Subsequent to the inspection spoke with a representative of the person who used the service. They told us that the care plans had been developed with their agreement but that the most recent one had not yet been signed because it had only just been completed. They confirmed that the care that staff provided was in accordance with their instructions and the person’s needs.