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The Old Rectory Care Home Outstanding

All reports

Inspection report

Date of Inspection: 20 October 2012
Date of Publication: 22 November 2012
Inspection Report published 22 November 2012 PDF

Overview

Inspection carried out on 20 October 2012

During a routine inspection

We carried out this review to check on the care and welfare of people. There were 13 people living at the home on the day of the inspection. The home had been open since July 2012. We spoke with six people, two staff, and the home manager who was also the joint owner.

We saw that people were well presented and wore clothes that reflected their own preferences, style, and gender. We found that people were involved in making care and treatment choices throughout the day. We found that staff promoted people�s independence in different ways. One person said, �I choose everything myself, they don�t tell you what to do.�

We found that people�s care records provided an overview of people�s needs and preferences. We saw positive interactions between staff and people living at the home. One person told us, �They really look after us here.�

We found that arrangements were in place to ensure that people were safeguarded from abuse.

We found that appropriate checks were taken before staff began work. Records showed that recruitment processes were effective.

We found that arrangements were in place to start monitoring the quality of the service. All the people we spoke with told us they knew how to complain although they had no concerns. One person said, �I would speak to the owners, but I have nothing to complain about.�