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Archived: Aspirations Residential Southwest Also known as The Limes

The provider of this service changed - see old profile

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Inspection report

Date of Inspection: 30 July 2013
Date of Publication: 29 August 2013
Inspection Report published 29 August 2013 PDF | 75.41 KB

The service should have quality checking systems to manage risks and assure the health, welfare and safety of people who receive care (outcome 16)

Meeting this standard

We checked that people who use this service

  • Benefit from safe quality care, treatment and support, due to effective decision making and the management of risks to their health, welfare and safety.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 30 July 2013, observed how people were being cared for and checked how people were cared for at each stage of their treatment and care. We talked with people who use the service, talked with carers and / or family members and talked with staff.

Our judgement

The provider had an effective system to regularly assess and monitor the quality of service that people receive.The provider had an effective system in place to identify, assess and manage risks to the health, safety and welfare of people who use the service and others.

Reasons for our judgement

People who use the service, their representatives and staff were asked for their views about their care and treatment and they were acted on. We saw that the acting manager had held two parents meetings since they had been managing the home. We looked at the notes from these meetings and saw that all the points parents had raised had been actioned. This included clarifying which staff could drive the mini bus and a board to show the names of staff on duty. The home also held weekly ‘menu meetings’ where people could choose the menus for the following week.

There was evidence that learning from incidents / investigations took place and appropriate changes were implemented. We looked at the records for accidents and incidents and saw that appropriate action had been taken to minimise the risk of re-occurrence.

The provider carried out monthly service reviews, looking at different areas on each visit to the home. We saw that where actions were set these were promptly actioned. The acting manager completed regular health and safety audits, medication and care file audits. This meant that any potential risks to people living in the home could be identified, monitored and managed.