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Archived: Cedar House Care Home

The partners registered to provide this service have changed - see old profile

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All reports

Inspection report

Date of Inspection: 24 September 2012
Date of Publication: 20 October 2012
Inspection Report published 20 October 2012 PDF | 87.9 KB

People should get safe and appropriate care that meets their needs and supports their rights (outcome 4)

Meeting this standard

We checked that people who use this service

  • Experience effective, safe and appropriate care, treatment and support that meets their needs and protects their rights.

How this check was done

We reviewed all the information we have gathered about Cedar House Care Home, looked at the personal care or treatment records of people who use the service, carried out a visit on 24 September 2012 and observed how people were being cared for. We checked how people were cared for at each stage of their treatment and care, talked with people who use the service, talked with carers and / or family members and talked with staff.

We talked with the visiting health care professional and the environmental health officer.

Our judgement

People experienced care, treatment and support that met their needs and protected their rights.

Reasons for our judgement

People told us their needs were assessed and the care and support was planned and delivered in a way that ensured their safety and welfare. They said they were satisfied with the care and support they received. One person said “I have some days that are better than others but the staff always help me with a smile.”

We looked at the care files of four people using the service. Records showed people's needs were assessed and a care plan was developed to meet their needs. The care plans were comprehensive and included sections on maintaining a safe environment, care and personal hygiene, medication and health needs, eating and drinking, pressure area care amongst others. Assessments of risks had been completed for moving and handling, falls and pressure care management. The completion of these documents ensured that the risks to those living at the service were, wherever possible minimised and their health and safety was protected. There were arrangements in place to deal with foreseeable emergencies.

People were aware of their care plan and said they were involved in the review of the care plan and their needs. The review process meant people’s health and care needs was monitored and ensured any new needs identified were met safely. Records showed people’s care needs were reviewed monthly. Staff said they referred to the care plans regularly to ensure the way the care and support was delivered was consistent, accurate and safe.

We saw people had access to health care professionals to meet their health needs. One person said “The nurse comes and gives me my medication”. Records showed people received timely visits and annual health checks from health care professionals. These included visits from the doctor, community nurse, chiropodist amongst others. Records showed the purpose of the visit and treatment administered, if any.

We spoke with the visiting community nurse and asked them for their views about the service. They said “The staff are very good with the people and consistently provide good care”. They went on to tell us they found staff were caring and confident to ask for advice or request a visit if they had any concerns about a person’s health. They said staff followed instructions to monitor a person’s health when requested to do so.