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Blackbrook House Care Home Good

All reports

Inspection report

Date of Inspection: 14 May 2013
Date of Publication: 13 June 2013
Inspection Report published 13 June 2013 PDF

Overview

Inspection carried out on 14 May 2013

During a routine inspection

We spoke with the registered manager who told us that the day to day running of the home had been allocated to a senior member of the staff. The registered manager told us that he was going to cancel his registration as manager and the senior member of staff told us that she was going to submit an application to the Commission to register as manager of the service.

We spoke with two people who used the service who commented highly about the support and care they received. They were supported to make their own decisions about their daily routines, activities and were able to make their own healthcare decisions.

Individualised care plans detailed the support and care each person required. People confirmed they received the support and care they needed and liked. The home ensured relevant health care professionals were contacted when needed.

The quality of the service provided was monitored by an effective quality assurance processes.