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Inspection report

Date of Inspection: 29, 31 May 2013
Date of Publication: 29 June 2013
Inspection Report published 29 June 2013 PDF

Before people are given any examination, care, treatment or support, they should be asked if they agree to it (outcome 2)

Meeting this standard

We checked that people who use this service

  • Where they are able, give valid consent to the examination, care, treatment and support they receive.
  • Understand and know how to change any decisions about examination, care, treatment and support that has been previously agreed.
  • Can be confident that their human rights are respected and taken into account.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 29 May 2013 and 31 May 2013, observed how people were being cared for and checked how people were cared for at each stage of their treatment and care. We talked with people who use the service, talked with staff, were accompanied by a pharmacist and reviewed information sent to us by other authorities. We talked with other authorities.

Our judgement

Before people received any care or treatment they were asked for their consent and the provider acted in accordance with their wishes.

Reasons for our judgement

Before people received any care or treatment they were asked for their consent and the provider acted in accordance with their wishes. We asked people living at the service if they had been involved in planning their care and had given their consent. Most of the people we spoke with told us they had. One person told us that “I feel in control here.” Another person told us “They are always asking for my consent.” However, one person told us “They decide what they do.”

We looked at the personal files for seven people living at Roden Court. Where appropriate, people had signed them to indicate they agreed with what was in the plan. There was a communication consent form that people had signed to indicate they consented to information being shared with other professionals where this was required.

Where people did not have the capacity to consent, the provider acted in accordance with legal requirements. When we spoke with the manager they explained that all people who live at the service are referred through social services. In planning someone using the service’s care they and the person’s social worker would be involved. They would also try and involve family members. We saw examples of where people’s capacity to make a decision had been assessed.

We spoke with three members of staff and asked them how they supported people to make decisions. They all explained that they would try and support people to make their own choices. However, the provider may find it useful to note that not all staff had been trained in the Mental Capacity Act (2005).