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The Original Window To The Womb Good

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Inspection report

Date of Inspection: 14 February 2014
Date of Publication: 12 March 2014
Inspection Report published 12 March 2014 PDF

Staff should be properly trained and supervised, and have the chance to develop and improve their skills (outcome 14)

Meeting this standard

We checked that people who use this service

  • Are safe and their health and welfare needs are met by competent staff.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 14 February 2014, observed how people were being cared for and talked with people who use the service. We talked with carers and / or family members, talked with staff and reviewed information given to us by the provider.

Our judgement

People were cared for by staff who were supported to deliver care and treatment safely and to an appropriate standard.

Reasons for our judgement

The people we spoke with told us that they felt the staff appeared to be competent and knowledgeable. The provider may find it useful to note that one person told us they would have appreciated some confirmation of the skills, experience and qualifications of the staff who carried out the scanning.

We saw that the manager was carrying out checks of the professional registration of the sonographers who worked at Window to the Womb Limited. Sonographers are required to register with a professional body called the Health and Care Professions Council. The sonographers were employed by an agency and were also working in other settings such as hospitals. This meant that the provider was taking steps to ensure that staff were qualified, skilled and experienced.

The manager sat in on each scan to assist the sonographer and also to observe that the sonographer was competent and providing a good service to people. The manager said that they if they had any concerns about a sonographer they would discuss these with them.

There were regular staff meetings being held in which discussions were held about the quality of the service and where any improvements could be made. We saw from the records that all staff were able to take part in the meetings and raise ideas. The most recent meeting had resulted in an action plan being put together which identified where improvements could be made.