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Nazareth House - Manchester Inadequate

The provider of this service changed - see old profile

We are carrying out a review of quality at Nazareth House - Manchester. We will publish a report when our review is complete. Find out more about our inspection reports.
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Inspection report

Date of Inspection: 11 February 2014
Date of Publication: 25 March 2014
Inspection Report published 25 March 2014 PDF


Inspection carried out on 11 February 2014

During a routine inspection

During our visit, we spoke to six people who used the service. They told us about their experiences at the home, although some were unable to speak with us in detail. They were mainly positive about the home and the staff; however, we did find some areas of non-compliance.

We also spoke with seven members of staff.

The atmosphere was relaxed and homely; we observed staff interacting with people who used the service and it was clear that there were good relationships between them.

There were large gardens with seating and parking. There was an accessible entrance and a lift. Accommodation was provided in three units over two floors and we saw that rooms were light, clean and personalised with people�s belongings. Each unit had a separate dining area and a lounge area, although we observed that most people stayed in their rooms. A room was available for families to stay if necessary.

There was a chapel and we were told that Mass took place every day.

We saw that a range of activities was provided and we heard how these were designed to stimulate, for example, to promote hand/eye co-ordination, sensory stimulation and mental stimulation. Staff told us that visitors were encouraged to engage in activities with their relative and we saw a list of suggestions, which included the benefits to be gained, displayed in the home.

A variety of information was displayed around the home, such as complaints, the home�s core values and named dignity champions.