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Inspection report

Date of Inspection: 21 February 2013
Date of Publication: 28 March 2013
Inspection Report published 28 March 2013 PDF

People should be cared for by staff who are properly qualified and able to do their job (outcome 12)

Meeting this standard

We checked that people who use this service

  • Are safe and their health and welfare needs are met by staff who are fit, appropriately qualified and are physically and mentally able to do their job.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 21 February 2013, talked with people who use the service and talked with carers and / or family members. We talked with commissioners of services.

Our judgement

People were cared for, or supported by, suitably qualified, skilled and experienced staff.

Reasons for our judgement

We looked at the recruitment records for staff who had completed their recruitment process. This included two references and a Criminal Records Bureau (CRB) clearance at enhanced level. There was a recent photograph on file, together with proof of the person's right to work in the United Kingdom, together with a full employment or education record. This demonstrated appropriate checks were undertaken before staff began work.

We saw details of their completion of the Common Induction Standards applicable for health and social care staff. We saw supervision records and details of other topic training undertaken in the early days of their employment, including in safeguarding, the management of medication, moving and handling and dementia care. This showed people received care from staff who had the qualifications, skills and experience to do so effectively.