You are here

All reports

Inspection report

Date of Inspection: 26 September 2012
Date of Publication: 12 October 2012
Inspection Report published 12 October 2012 PDF

People should be given the medicines they need when they need them, and in a safe way (outcome 9)

Meeting this standard

We checked that people who use this service

  • Will have their medicines at the times they need them, and in a safe way.
  • Wherever possible will have information about the medicine being prescribed made available to them or others acting on their behalf.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 26 September 2012, observed how people were being cared for and checked how people were cared for at each stage of their treatment and care. We talked with people who use the service, talked with carers and / or family members and talked with staff.

We used the Short Observational Framework for Inspection (SOFI). SOFI is a specific way of observing care to help us understand the experience of people who could not talk with us.

Our judgement

People were protected against the risks associated with medicines because the provider had appropriate arrangements in place to manage medicines.

Reasons for our judgement

We observed people being given medication. Staff administered medication to people in a safe and unhurried manner. They explained what the medication was, offered people a drink with their medication and waited until they had swallowed it.

People confirmed they received the medication they needed. A person told us they administered their own medication. The person’s care plan included an assessment of the person’s ability to administer their own medication. Staff told us they monitored this closely.

There were appropriate systems in place to ensure that people's medication was stored and administered safely. We looked at some people's medication administration records. These were up to date, with no gaps in recording, and we saw people received their medication at the prescribed time. The manager told us staff checked the medication administration records on a daily basis to ensure people had received their prescribed medication. People's medication needs were recorded in their care plan.

The manager told us staff received medication training from a pharmacist and an assessment of competency was carried out prior to staff administered medication to people.