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Archived: Park View Care Home Good

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Inspection report

Date of Inspection: 23 April 2013
Date of Publication: 22 May 2013
Inspection Report published 22 May 2013 PDF | 84.82 KB

Overview

Inspection carried out on 23 April 2013

During a routine inspection

During our inspection we spoke with 11 people who lived in the service to gain their views on the level of care and support they received. We also spent time talking with three people�s relatives and attended a resident�s meeting.

People told us that the staff were kind and helpful. One person remarked, �If there is something on my mind, they (staff) know and they listen.� Another person told us, �There is nothing bad about living here, if I need help they (staff) will be there�You tell them what you want for breakfast.� A third person remarked that they were, �Doing really well here so I know my care is good.�

We spent time with people living with dementia observing the afternoon routines. We saw that staff were attentive and supported people to join in meaningful one to one and group activities which enhanced their wellbeing.

People told us they were offered a varied choice of nutritious meals and plenty of drinks. People were positive about the standard of the environment, which staff kept clean and well maintained.

We asked people if they would recommend the service to others. One person who lived in Park View Care Home replied, �Definitely, It is one of the best ones I have been in.� Another person on respite care said, �Food alright, not bad,� but nothing could beat their own home. A third person told us that the, �Place is nice and the food is good.�