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Archived: Park View Care Home Good

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Inspection report

Date of Inspection: 22, 28 October 2012
Date of Publication: 27 November 2012
Inspection Report published 27 November 2012 PDF | 86.13 KB

Overview

Inspection carried out on 22, 28 October 2012

During a routine inspection

During this inspection we spoke with 11 people who lived at the service, four relatives, one social care professional and seven staff.

People praised the standard of the environment which included a cinema and beauty therapist room. One person told us, �It doesn�t make you feel like you�re in a nursing home.� One person told us, �I like living here.� One relative commented that it was, �More like a hotel.� We observed that the hotel type environment did not offer people areas in the corridors to break up their walks by having items which they could touch and stimulate their senses.

People told us that the staff were friendly and kind and consulted them over their care needs. One person told us that they, �Get all the care I need.� They told us that staff were respectful and listened to what they said.

We observed good interaction. Staff were attentive and asked people for their permission to assist them. We saw when one member of staff approached a person; the person looked up at them and smiled. They told us, �I like living here.� We saw people taking part in one to one activities and group quizzes and bingo.

People told us that they liked the food. Two people told us an extra person to serve breakfast would be useful as some times people can be, �Waiting quite a while.�

Relatives told us about the monthly meetings held, where they could express their views and be involved in supporting social events.