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Inspection report

Date of Inspection: 21 March 2013
Date of Publication: 3 May 2013
Inspection Report published 3 May 2013 PDF | 75.1 KB

Overview

Inspection carried out on 21 March 2013

During an inspection to make sure that the improvements required had been made

We carried out this inspection to check that action had been taken to address the concerns identified during our last inspection carried out in August 2012.

During this inspection we found that action had been taken to address our concerns. We found the service had an emergency transfer policy in place to ensure people received appropriate and timely access to emergency care and treatment if required.

The service will be provided with copies of all the relevant pre employment check information which will be held on site within the service from April 2013 as part of the newly agreed contracts with the staff provider agencies.

We found that a governance structure had been agreed and implemented. We saw that the new groups had been formed and terms of reference agreed to take on responsibility for different aspects of the management of risk and improving the quality of the service.

As we had received positive feedback from people spoken with during our last inspection and were following up only on concerns identified in our previous inspection we did not speak with people who used the service during this visit.