Archived: Richmond Practice

Mount Ararat Road, Roseneath, Richmond, Surrey, TW10 6PA (020) 8940 5009

Provided and run by:
Richmond Practice (UK) Limited

Important: This service is now registered at a different address - see new profile

All Inspections

3 October 2012

During a routine inspection

People who use the service were not present during our visit. We spoke to them on the telephone and they had commented in testimonials. They told us that they were satisfied with the way the practice was run and the service provided. People said "the service is very professional and you don't have to wait long". They told us "it was easy to make appointments and the doctors and other staff were friendly and kept us fully informed". Others said "I have been delighted with the professional services provided". People confirmed they had the consultation procedure, fees and treatments explained to them, that included any risks attached to those treatments. They told us they were treated with dignity and respect by staff and felt safe using the service.

They did not comment on the clinic's safeguarding or quality assurance systems. They did tell us they thought the practice was kept clean, tidy and observed their right to privacy.