The Care Quality Commission

Archived: Woodland Grove

17 Woodland Grove, Mill Lane, Yeovil, Somerset, BA20 1NZ (01935) 412052

Provided and run by:
Yeovil Night Shelter

All Inspections

16 January 2013

During a routine inspection

Peters House project's has two locations, Peters House and Woodland Grove. People who lived at Woodland Grove lived independently but attended Peters House every weekday for their care. For the inspection of Woodland Grove we spoke with the people who lived there and the staff who cared for them at Peters House, as their care notes and administrative paperwork was also held there. The report for Peters House has been published as a separate report

The staff at Peters House encouraged people to remain independent. One person told us "The staff prompt you to do things, they never tell you." People were enabled to make decisions about their care.

People told us a large part of their care was delivered in group work sessions and they "Enjoyed the responsibility this gave them". However care plans and risk assessments were not found in people's care notes.

In speaking with staff the levels of knowledge relating to safeguarding were variable and staff records indicated they had received no recent training.

Staff liked working at the home. One staff member said, "Its an open door policy" so they felt they could get support as they needed. However there was no evidence that supervision and appraisals of staff was carried out in the staff records we looked at.

Whilst the provider has had independent advice and support to set up a system of assessing and monitoring of quality assurance, we only saw evidence of satisfaction surveys being undertaken regularly.