Archived: Clove House Dental Practice

48 Pickwick Road, Corsham, Wiltshire, SN13 9BX (01249) 715194

Provided and run by:
Dr William Stafford-Wood

Important: The provider of this service changed. See new profile

All Inspections

During a check to make sure that the improvements required had been made

When we inspected Clove House Dental Practice in November 2012 we found that only one person had received training inn safeguarding vulnerable people and children. At that time we set an action for the provider to arrange for all staff to undertake the training. We have since received documents to evidence that all staff had undertaken the training.

13 November 2012

During a routine inspection

We spoke with nine people attending the practice for a check up or treatment. People told us about the frequency of their appointments which indicated the practice followed NICE (National Institute for Clinical Excellence) guidelines relating to the frequency of 'recalls'.

People told us they had a good experience with the practice and had not experienced any problems. One person told us about the emergency appointment they had on the same day. They said they 'received a friendly and supportive response' and that staff had been 'very helpful'. Another person said the staff were 'friendly, understanding and efficient'. Others told us how the dentist had explained their treatment to them fully and how they would recommend the practice to others. Some people said the practice had been recommended to them. We were told that appointments were made to suit people's wishes and that people experienced 'pain free treatment'.