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Inspection report

Date of Inspection: 1 November 2012
Date of Publication: 4 December 2012
Inspection Report published 4 December 2012 PDF | 88.49 KB

Overview

Inspection carried out on 1 November 2012

During an inspection in response to concerns

People we spoke with who use the service were positive about the care and treatment they had received. People told us staff were ‘nice’ ‘friendly’ and ‘efficient’. One person told us about the care shown to their relative who had undergone extensive treatments. They told us staff had been ‘fantastic’ in this instance.

The current provider, who is also the registered manager and principal dentist, took over the practice in June 2012. The provider has undertaken a programme of refurbishment since taking over the practice. People we spoke with told us they had noticed the changes and they liked these. All the people we spoke with felt the environment was clean and well maintained.

Although people using the service were positive about the cleanliness of the environment during the course of our inspection we identified a number of concerns about cleanliness and infection control within the practice. People were being put at risk of acquiring infections due to poor standards of cleanliness and infection control within the practice.