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Archived: Adaiah Care Ltd

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Inspection report

Date of Inspection: 5 March 2013
Date of Publication: 27 April 2013
Inspection Report published 27 April 2013 PDF

People should be protected from abuse and staff should respect their human rights (outcome 7)

Not met this standard

We checked that people who use this service

  • Are protected from abuse, or the risk of abuse, and their human rights are respected and upheld.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 5 March 2013, checked how people were cared for at each stage of their treatment and care and talked with people who use the service. We talked with carers and / or family members, talked with staff and talked with commissioners of services.

Our judgement

People who use the service were not protected from the risk of abuse, because the provider had not taken reasonable steps to identify the possibility of abuse and prevent abuse from happening.

Reasons for our judgement

A safeguarding policy was in place and the provider had undertaken recent training about this. The provider told us that since the agency had opened in February 2012, there had not been any safeguarding incidents involving people that used the service. However, information in the complaints register showed that there had been an incident of a safeguarding nature that had not been reported as safeguarding. This does not protect people using the service from risk of harm.

In order to assess the systems in place to protect people using the service, we looked at the arrangements in place to check that new staff were suitable to work with vulnerable people. We found that a system to risk assess people’s suitably to work with vulnerable people was not in place. This places people at risk of harm and meant that people using the service could not be confident that they were being supported by people who were suitable to work with vulnerable people.