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Laser and Light Ltd Also known as The Laser and Light Medical Skin Clinic

All reports

Inspection report

Date of Inspection: 19 February 2013
Date of Publication: 8 March 2013
Inspection Report published 8 March 2013 PDF | 86.87 KB

People should be cared for by staff who are properly qualified and able to do their job (outcome 12)

Meeting this standard

We checked that people who use this service

  • Are safe and their health and welfare needs are met by staff who are fit, appropriately qualified and are physically and mentally able to do their job.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 19 February 2013, checked how people were cared for at each stage of their treatment and care and talked with people who use the service. We talked with staff.

Our judgement

People were cared for, or supported by, suitably qualified, skilled and experienced staff.

Reasons for our judgement

Appropriate checks were undertaken before staff began work. We spoke with both staff employed at the service who were working on the day of our inspection. They told us what checks had been done before they started work. These included criminal record checks, obtaining references from previous employers and checking relevant qualifications. The staff had been working at the service for six or seven years and told us they never been asked to renew their criminal record checks. The provider confirmed they had no policy for checking criminal records after staff were employed. The provider agreed they would implement new regular checks. This meant that people using the service were protected from the risks of receiving treatment from people who were unsuitable.

There were effective recruitment and selection processes in place. We spoke with one person using the service. They felt confident that staff treating them were qualified and experienced to do their job. The provider told us they were recruiting to a vacant position. They described the recruitment and selection processes they were using. The process included observing candidates’ practice as well as doing the pre-employment checks described above. People received safe treatment because people employed at the service were recruited effectively.