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Laser and Light Ltd Also known as The Laser and Light Medical Skin Clinic

All reports

Inspection report

Date of Inspection: 13, 21 November 2014
Date of Publication: 15 January 2015
Inspection Report published 15 January 2015 PDF


Inspection carried out on 13, 21 November 2014

During an inspection looking at part of the service

During the inspections we did not see anyone using the service

We completed our inspection by reviewing documents supplied by the provider and by talking with the provider and staff.

We completed this inspection to check what action the provider had taken following our previous inspections in February and October 2013.

We ask five key questions of services we inspect. Are they safe, are they effective, are

they responsive, are they caring, are they well-led? This inspection focused on two of those five questions; are they safe and are they effective?

Is the service safe?

We found that people were protected from the risk of abuse because the staff were

trained and were aware of how to identify and report abuse.

When we inspected in February and October 2013, we asked the provider to take action to improve

their medicines management. Although they had taken some action, at this inspection, we

found systems for management of medicines did not protect staff, people using the service

and others from risks associated with medicines.

Is the service effective?

We found that staff felt well supported. Staff told us the registered provider was very approachable and supportive. The provider had an induction programme for staff who were new to the service and staff received training relevant to their role when they requested it. We noted there was no formal training plan for staff currently in place.

We found staff had not attended first aid training and the registered provider had not completed basic life support training since 2006.