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Archived: Hollies Dental Practice

The provider of this service changed - see old profile

The provider of this service changed - see new profile

All reports

Inspection report

Date of Inspection: 14 August 2013
Date of Publication: 25 October 2013
Inspection Report published 25 October 2013 PDF

Staff should be properly trained and supervised, and have the chance to develop and improve their skills (outcome 14)

Meeting this standard

We checked that people who use this service

  • Are safe and their health and welfare needs are met by competent staff.

How this check was done

We carried out a visit on 14 August 2013, observed how people were being cared for, checked how people were cared for at each stage of their treatment and care and talked with people who use the service. We talked with staff and reviewed information given to us by the provider.

Our judgement

People were cared for by staff who were supported to deliver care and treatment safely and to an appropriate standard.

Reasons for our judgement

We looked at the arrangements for ensuring that people were treated and cared for by suitably qualified, skilled and experienced staff.

People we spoke with told us that they felt staff were skilled, friendly and knowledgeable.

We saw that all dentists and dental nurses at the practice were seen to be undertaking their continuing professional development (CPD) hours, as required to maintain registration with the General Dental Council (GDC). They were on course to complete the required number of verifiable and non-verifiable hours of CPD, which ensures that the skills are up to date as part of the lifelong learning initiative.

The principal dentist had recently introduced an appraisal system for staff. These were to be used to identify areas for training and personal development for each individual. Staff we spoke with told us that they were well supported and provided with sufficient opportunities for training.