20 June 2013
During an inspection in response to concerns
We carried out this inspection in conjunction with the social services safeguarding team in response to concerning information about people's routines and practices in the home. We arrived at 6 am and found nine people were up and dressed, however, we noted that with the exception of two people, people had not been offered a drink. We were assured people had chosen to get up, but we noted there were only two staff on duty and people were not supervised when staff were busy assisting other people. The manager explained she was aware of this issue and had planned to commence her duties at 6 am for a short period of time in order to assess people's support needs.
On looking at people's care plans we noted one night review had been completed in advance and two people's plans had not been updated following a fall. We also found there were four incidents over the last year, which had not been reported to social services under safeguarding adults procedures.
During the inspection, the manager agreed to investigate all issues found and review the systems in the home.