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Inspection report

Date of Inspection: 15 December 2012
Date of Publication: 10 January 2013
Inspection Report published 10 January 2013 PDF | 94.05 KB

Overview

Inspection carried out on 15 December 2012

During a routine inspection

We observed people interacted with each other and with staff in a way that was unrestricted and spontaneous. People were seen to be relaxed with each other. People we talked to were looking forward to the day, some going out with relatives, others to a pantomime. One person confirmed they would feel able to express any concerns if they had any. They told us they liked it at Breage House and said the staff were nice. Two relatives told us they thought the staff were good, but were concerned about the number of staff changes in recent months. Both said they especially had concerns about the changes in manager at the home. They told us they were not familiar with their relative�s care plan and also said communication could be better.

Staff told us training was provided, they enjoyed working at Breage House, and they felt they could approach the manager and senior staff if they needed to. Staff were confident they would feel able to report any perceived abuse.

We found people were treated with respect and their care needs were met. People were not always offered the opportunity to make meaningful choices. Staff were not supported in their roles with the provision of regular recorded supervision. Records did not reflect care needs or the care to be provided.