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Archived: St Jude's Care

Unit C, Oxford Court, Cambridge Road, Granby Industrial Estate, Weymouth, Dorset, DT4 9GH (01305) 779888

Provided and run by:
St Jude's Care Ltd

Important: This service is now registered at a different address - see new profile

All Inspections

7 January 2014

During a routine inspection

During our visit we spoke with two people who use services and two relatives of people who use services. People told us that the service sought their consent prior to providing any care. A person who uses the service told us, "I'm satisfied with the care I receive. They always turn up. They ask me what I would like. I'm quite happy with them."

People's care was planned and delivered to meet people's individual needs. A person's relative told us, "My husband tells them what he needs doing. They get on with it." Another person who uses the service told us, "I have a file; they write in it everyday. The carers know what they are doing."

We found that people received co-ordinated care when more than one provider was involved. We spoke with a local authority community care officer via the telephone. They told us, "They keep in touch with me. If there are ever any problems we liaise to try and sort it out."

We saw that the service had provided staff with training, to enable staff to identify abuse and prevent abuse from happening. A care assistant told us, "If I had concerns I would report it to the manager."

The service had sufficient numbers of staff with the right competencies, knowledge, skills and experience to meet the needs of people who use services.

People benefitted from safe quality care and support, due to effective decision making and the management of risks to people's health, welfare and safety.

5, 7 February 2013

During a routine inspection

We spoke with people who used the service and they told us they were very happy with the service. One person said the care provided was 'Absolutely top class' whilst another said 'If I didn't have St Jude's I would have to give up my home.' We saw people's individual needs and preferences were recorded and care was delivered in line with their preferences.

People were protected from harm as there were appropriate safeguarding procedures, and there were effective pre-employment checks and recruitment procedures for staff.

The service had effective systems to monitor the quality of service provided.