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Dimensions 2 Buckby Lane Good

The provider of this service changed - see old profile

All reports

Inspection report

Date of Inspection: 28 June 2012
Date of Publication: 31 July 2012
Inspection Report published 31 July 2012 PDF

People should be protected from abuse and staff should respect their human rights (outcome 7)

Meeting this standard

We checked that people who use this service

  • Are protected from abuse, or the risk of abuse, and their human rights are respected and upheld.

How this check was done

Our judgement

People who use the service were protected from the risk of abuse, because the provider had taken reasonable steps to identify the possibility of abuse and prevent abuse from happening. We found that Dimensions 2 Buckby Lane was meeting this standard.

User experience

We used a number of different methods to help us understand the experiences of people using the service. This was because the people using the service had complex needs which meant they were not able to tell us their experiences.

Other evidence

People who use the service were protected from the risk of abuse, because the provider had taken reasonable steps to identify the possibility of abuse and prevent abuse from happening.

On our visit we saw that the organisation’s current 2012 safeguarding policy, together with a CQC notification form were available to staff. The policy included detail on the different types of abuse and a clear flow chart describing the action to take to report a safeguarding concern. All staff members had signed to demonstrate that they had read it. There was a clear safeguarding information document displayed on the office wall alongside an ‘easy read’ booklet about how to report abuse.

Training records for the staff working at Buckby Lane showed that they had all received safeguarding training. This training had been reviewed and updated in line with the organisation’s policy. We spoke with staff members and they were able to demonstrate a good understanding of abuse issues and the types of abuse that may occur.

There were financial safeguards in place to ensure that the residents’ money was spent in accordance with their wishes. There was a clear process of how residents money should be handled to ensure that it was kept safe. We saw that the process was followed and that this was also checked and signed off by a senior member of staff each week.