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Archived: Dimensions 61 Somerset Road

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Inspection report

Date of Inspection: 28 February 2012
Date of Publication: 2 April 2012
Inspection Report published 2 April 2012 PDF

People should be protected from abuse and staff should respect their human rights (outcome 7)

Meeting this standard

We checked that people who use this service

  • Are protected from abuse, or the risk of abuse, and their human rights are respected and upheld.

How this check was done

Our judgement

There were clear policies and procedures in place to minimise and prevent abuse from occurring within the service. Staff received the necessary training in order to understand and recognise the signs of abuse and know what to do to respond to these.

Overall, we found that Dimensions 61 Somerset Road was meeting this essential standard.

User experience

When we asked a person who used the service if they felt safe at the home, they answered “yes, it’s alright”. People appeared comfortable in the presence of staff and in the company of each other. Dimensions’ policy on prevention of abuse was available to people in a pictorial format and was on display on the home’s notice board in the activities room.

Other evidence

At the time of the inspection visit there were no ongoing or unresolved safeguarding issues. Staff confirmed that they had received training in safeguarding people from abuse and they were also aware of the home’s whistle blowing policy.

Staff spoken with confirmed that they had not witnessed any abusive practices in the home. They commented that they would be confident in reporting any issues of concern to the management team. Staff commented that they felt that people were well cared for at the home.

People’s care records highlighted their vulnerability to abuse and exploitation and where applicable, behavioural management guidelines were in place.