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Dimensions Woodmere Lower Wokingham Road Good

Inspection Summary


Overall summary & rating

Good

Updated 4 August 2018

This was an unannounced inspection which took place on 29 June 2018.

Dimensions Woodmere is a care home (without nursing) which is registered to provide a service for up to six people with learning disabilities. There were five people living in the home on the day of the inspection. Some people had other associated difficulties such as being on the autistic spectrum.

People in care homes receive accommodation and nursing or personal care as a single package under one contractual agreement. The Care Quality Commission (CQC) regulates both the premises and the care provided, and both were looked at during this inspection.

Dimensions Woodmere accommodates people in a large adapted building. Two people had their own flats and four people shared two flats. The service was run in line with the values that underpin the ‘’registering the right support’’ and other best practice guidance. These values include choice, promotion of independence and inclusion. People with learning disabilities and autism can lead as ordinary a life as any citizen.

At the last inspection, on 24 May 2016, the service was rated as good in all domains. This meant that the service was rated as overall good. At this inspection we found that all domains remained good. Evidence continued to support the rating of good and there was no evidence or information from our inspection and ongoing monitoring that demonstrated serious risks or concerns.

This inspection report is written in a shorter format because our overall rating of the service has not changed since our last inspection.

Why the service is rated good.

People continued to be protected from all forms of abuse. Staff training in safeguarding people was refreshed regularly and staff continued to understand their responsibilities and what action to take if they identified any concerns. The service identified health and safety, safe working practices and individual risks to people. All aspects of safety were considered and actions were taken to assist people to remain as safe as possible.

People continued to be supported by appropriate staffing ratios. Staff met people’s specific needs, including any relating to diversity, safely. Recruitment systems ensured, that as far as possible, staff recruited were safe and suitable to work with people. People were supported to take their medicines, at the right times and in the right amounts by trained staff whose competency was assessed regularly.

A well-trained and knowledgeable staff team offered people effective care. They met people’s diverse needs including their current and changing health and emotional well-being needs. The service worked closely with health and other professionals to ensure they offered individuals the best care in the most effective and comfortable way.

People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible. The policies and systems in the service supported this practice.

The service was person centred and remained responsive to people’s diverse, individualised needs and aspirations. Activity programmes met people’s preferences and choices. Care planning was individualised and regularly reviewed which ensured people’s current needs were met and their equality and diversity was respected.

The staff team continued to be caring and were committed to meeting people’s needs with kindness and respect. They ensured they promoted people’s privacy and dignity and communicated with them effectively.

The registered manager was experienced, respected and highly thought of. She and the management team ensured the service continued to be well-led. The registered manager and the staff team offered people person-centred and responsive care. They did not tolerate any form of discrimination relating to staff or people who live in the service. The quality of care the service provided was assessed, reviewed and improved, as necessary.

Inspection areas

Safe

Good

Updated 4 August 2018

The service remains Good.

Effective

Good

Updated 4 August 2018

The service remains Good.

Caring

Good

Updated 4 August 2018

The service remains Good.

Responsive

Good

Updated 4 August 2018

The service remains Good.

Well-led

Good

Updated 4 August 2018

The service remains Good.