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Dimensions 2 Dunstans Drive Good

The provider of this service changed - see old profile

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Inspection report

Date of Inspection: 27 January 2014
Date of Publication: 28 February 2014
Inspection Report published 28 February 2014 PDF


Inspection carried out on 27 January 2014

During an inspection looking at part of the service

During our inspection we found the provider had put measures in place to improve the recruitment and selection process. The manager told us existing staff recruitment files had been reviewed to ensure the required pre-employment checks were completed. When we checked staff recruitment records, however, we found all the required information checks were completed with the exception of two staff members. We found these files did not contain a full employment history. The provider was unable to provide a satisfactory written explanation for these gaps in employment histories. For one of these two staff members, proof of conduct checks from previous health and social care employers were not completed. This meant the provider did not have an effective recruitment process, to ensure that people who use the service were not placed at risk of being cared for by staff who were not suitable.

People were protected from the risk of infection because the guidelines published by the Department of Health had been followed.

We found the provider had put measures in place to improve standards of cleanliness and hygiene in the shower and bathroom areas of the home. However, the provider had not maintained appropriate standards of cleanliness and hygiene in one of the shower rooms in the home. We observed a clean environment throughout the rest of the home

People's records and other records relevant to the management of the service were not always accurate and fit for purpose. Records could be located promptly when requested. However, people�s records and some confidential staff information were not securely kept.

There was a new registered manager at this service during this inspection. The previous home manager left the service in December 2013.