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Archived: Dimensions 22 Mill Croft Good

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Inspection report

Date of Inspection: 13 July 2012
Date of Publication: 8 August 2012
Inspection Report published 8 August 2012 PDF


Inspection carried out on 13 July 2012

During a routine inspection

We used a number of different methods to help us understand the experiences of people who used the service, because the people who used the service had complex needs which meant they were not able to tell us their experiences.

There were four people who used the service and all had complex needs associated with learning disability. We were unable to communicate verbally with people but we were able to observe how they interacted with staff and each other and how they were supported in their daily lives.

We observed a calm and relaxed atmosphere in the home. People had their own specialised chairs to sit in and their own routines throughout the day. People were able to move about freely throughout the home. There was a restriction into the kitchen when members of staff were not present. This was to be the subject of a meeting with the local safeguarding team next week.

We observed lunch being served and saw that people enjoyed their meal. We also observed that staff supported people to eat their meal in a way that promoted their dignity and encouraged their independence.

We observed that people were dressed in an individual way and staff had supported people with their appearance.