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Archived: Chorley Medics Ltd

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Inspection report

Date of Inspection: 12 December 2012
Date of Publication: 3 January 2013
Inspection Report published 3 January 2013 PDF

People should be protected from abuse and staff should respect their human rights (outcome 7)

Meeting this standard

We checked that people who use this service

  • Are protected from abuse, or the risk of abuse, and their human rights are respected and upheld.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 12 December 2012 and talked with staff.

Our judgement

People who use the service were protected from the risk of abuse, because the provider had taken reasonable steps to identify the possibility of abuse and prevent abuse from happening.

Reasons for our judgement

The provider had a number of policies in place for the protection of vulnerable adults and child protection, which provided guidance for staff on how to detect different types of abuse and how to report abuse to external agencies such as the NHS safeguarding board. The provider also had a whistle blowing policy in place for staff to report matters of concern.

The Nominated individual told us that all the staff received mandatory training every three years in the protection of vulnerable adults and child protection training, which was delivered by NHS Central Lancashire. We looked at a staff training matrix and three staff files, which showed that the majority of staff had received safeguarding training.

People who use the service were given information on how to report any complaints or concerns through information leaflets. We saw that information on how to report safeguarding concerns was also displayed in the consultation rooms and waiting room within the surgery.

The Director of Clinical Governance was the overall lead for safeguarding processes. We looked at records which showed that the last safeguarding concern was raised during 2010 and appropriate actions were taken to address the concerns raised. The Nominated individual told us people who use the service were safe as there was a low risk of abuse taking place due to the types of services they provided and the types of people who used the service.