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Georgina House Requires improvement

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Inspection report

Date of Inspection: 4 April 2012
Date of Publication: 25 April 2012
Inspection Report published 25 April 2012 PDF | 49.95 KB

Overview

Inspection carried out on 4 April 2012

During an inspection to make sure that the improvements required had been made

We spent time with all three people who lived at Georgina House when we visited on 04 April 2012. They all had very limited verbal communication, however when we spoke with them, they were able to demonstrate through facial expressions and gestures that they were happy living there and that they felt safe. People looked clean and well cared for, and where they needed support or assistance with personal care this was done in private to protect their dignity.

We observed that the staff interacted with them in a caring and respectful way. They used verbal communication supported by sign language to offer people choices.

Where people were able, they had signed their care plans to indicate that they understood and agreed with them. People had Health Action Plans in place which indicated that appointments with other health professionals such as opticians, dentists and chiropodists were made for them at regular intervals or when required.