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Weir End House Requires improvement

The provider of this service changed - see old profile

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Inspection report

Date of Inspection: 27 January 2012
Date of Publication: 27 February 2012
Inspection Report published 27 February 2012 PDF

Overview

Inspection carried out on 27 January 2012

During a routine inspection

When we visited Weir End House we spoke to the registered manager and three of the staff. The majority of people who lived at the home were attending activities at a local community hall so we went there to meet them. We saw that people were enjoying games at the end of the day.

While visiting the hall we spoke in private with two people who lived at the service. They told us they were happy living at the home, they trusted the staff and were able to tell the manager if they had any concerns. One person told us �I like the staff, they have helped me a lot since I moved in�. Both people told us they enjoyed the activities they took part in, such as swimming. One person told us �The staff help me stay in touch with my family and I speak to them in private on the telephone�.

The registered manager told us that people took part in daily living tasks and had responsibility for things that interest them. This meant that one person looked after the donkey. The registered manager told us that some people who lived at the home had got voluntary jobs and some were supported to carry these out.

Five people who lived at the services gave us permission to look at their bedrooms. These had been decorated and furnished to reflect their personal preferences.

We met the staff who worked at Weir End House. The staff we spoke with told us about the care and support needs of the people who lived at the home. We saw how staff at the community hall interacted with people who use the service in a friendly, courteous and respectful manner.

The registered manager told us the home was fully staffed. The people we spoke to who lived at the service liked the staff and were pleased that staff did not leave very often.

People who lived at the service had given their views and ideas for improvements at the, �Your Voice� group meeting which had been held each month. People had been provided with information at these meetings in their preferred method of communication. This had helped people take part in discussions about their right to vote at local elections and how people were going to keep a new vehicle clean and tidy.