The Care Quality Commission

Archived: The Garden of Kent Homecare Ltd t/a The Garden of England Homecare

51 Alkham Road, Vinters Park, Maidstone, Kent, ME14 5PE

Provided and run by:
The Garden Of Kent Homecare Ltd

Important: This service is now registered at a different address - see new profile

All Inspections

12 July 2012

During a routine inspection

We spoke with two people who were using the service and the relative of another person. One comment made was 'I can't praise them highly enough' 'We used the agency because we knew one of the care staff that went on to set up the business, and we knew she was very capable'. 'We are delighted with the service. They are never late and they do all the jobs I want them to do'

People appreciated how the agency was run and said that as the agency was small there were lots of personal touches. People liked that they had two or three care staff providing their care. They said that they always stayed the time they were paid for. People said that the owners still provided personal care and that this more 'hands on' approach meant that they received, 'Excellent care'.

Another person said, 'I really am very pleased with the service. I think (my relative's) condition has improved because of the excellent care she is getting'. People also said that 'Communication between us and the agency is excellent'.