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Archived: Simply Bright-Greenacres

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Inspection report

Date of Inspection: 26 June 2013
Date of Publication: 24 July 2013
Inspection Report published 24 July 2013 PDF

People should be cared for by staff who are properly qualified and able to do their job (outcome 12)

Meeting this standard

We checked that people who use this service

  • Are safe and their health and welfare needs are met by staff who are fit, appropriately qualified and are physically and mentally able to do their job.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 26 June 2013, observed how people were being cared for and sent a questionnaire to people who use the service. We talked with people who use the service and talked with staff.

Our judgement

Appropriate checks were undertaken before staff began work.

Reasons for our judgement

There were effective recruitment and selection processes in place.

We looked at three staff files and found that they included completed application forms which had members of staff education, work histories and qualifications. We saw interview notes in staff files which showed that staff had been interviewed as part of the recruitment process. This ensured that staff had the qualifications, skills and experience to undertake their work.

Each file contained evidence of satisfactory pre-employment checks such as criminal record checks, Independent Safeguarding Authority (ISA) checks and references. Files also contained proof of identity. This showed that the provider had an effective recruitment and selection procedure in place which enabled them to ensure people were f protected from risk of harm.

Information in staff files and discussion with staff evidenced that a staff induction programme was in place. Staff spoken with described the training they attended. They said the training equipped them with the knowledge and skills they needed to support people effectively and safely. This showed that the provider ensured staff had the skills and experience which were necessary to carry out their responsibilities.

During our visit we spoke with three members of staff. One said "I applied for the job and then had an interview. I had to provide three references and had a criminal records check. I had to wait for the results of this before I started working at the home. I felt this was a very good process. They made me feel really welcome”.

We noted that both dentist and dental nurses were registered with general dental council (GDC). There was a recruitment policy in place which was followed by the practice.