The Care Quality Commission
  • Dentist
  • Dentist

Archived: Toothbeary Practice - Windsor

1 Farm Yard, Windsor, Berkshire, SL4 1QL (01753) 257230

Provided and run by:
Toothbeary Limited

All Inspections

10 December 2013

During a routine inspection

Toothbeary practice is exclusively for children under the age of 16 years. During the inspection we spoke with the practice manager, the principal dentist and the dental nurse. After the inspection we spoke with three parents of patients, who all spoke highly of the dental team. One parent told us, 'during the check-up they told us exactly what they were doing, they were thorough. They are experts in their field.'

Parents we spoke with told us their children were treated with respect during their treatment. One parent told us, 'the interaction between the dentist and X is very good, they put X at ease.' Another told us, 'it is a positive experience, they are very professional.'

We viewed four dental records. We saw evidence of medical histories and full dental examinations. This was evidenced with parents we spoke with.

We found people received care and treatment in a clean environment with infection control measures in place to minimise the risk of infection.

Staff were supported and had the opportunity to continue their professional development to ensure that they were fit to practice and had current knowledge of dental procedures.

Patients were made aware of the complaints procedure. The practice had a complaints policy on display in the waiting room and we found that no complaints had been received during 2013.