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Archived: Elysian House Good

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Inspection report

Date of Inspection: 19 October 2012
Date of Publication: 13 November 2012
Inspection Report published 13 November 2012 PDF

Staff should be properly trained and supervised, and have the chance to develop and improve their skills (outcome 14)

Meeting this standard

We checked that people who use this service

  • Are safe and their health and welfare needs are met by competent staff.

How this check was done

We reviewed all the information we have gathered about Elysian House, looked at the personal care or treatment records of people who use the service, carried out a visit on 19 October 2012 and observed how people were being cared for. We talked with people who use the service, talked with staff and received feedback from people using comment cards.

Our judgement

People were cared for by staff who were supported to deliver care and support safely and to an appropriate standard.

Reasons for our judgement

Staff received appropriate professional development. We spoke with three members of staff. They all told us they had undertaken training pertinent to their role and in support of their professional development since commencement of the service in January 2012. For example, they said they had received training in safeguarding vulnerable adults and health and safety. Staff also told us that they were encouraged to identify and attend training courses for further development. This showed that there were suitable arrangements in place to train staff and ensure they were able to deliver care and support to people safely and to an appropriate standard.

The provider had processes in place to support staff and identify their training needs. The service had been running for less than a year and staff we spoke with told us they were about to undergo an annual performance appraisal. Staff told us they received individual supervision from the manager or shift lead every four to six weeks. We saw records of staff supervision which confirmed this had taken place. This helped ensure staff were able to meet the needs of people who used the service.